Privacy Policy

Tholan.in (“we,” “us,” “our”) operates an online fruits, vegetables, and groceries delivery service. This policy explains how we handle customer information.

Information We Collect

When you place an order, we collect:

• 1. → Your name
  2. → Your mobile number (for OTP verification and order updates)
  3. → Your email address
  4. → Your delivery address, city, and pincode

How We Use Your Information

• 1. → To verify your identity via OTP (One-Time Password)
  2. → To contact you regarding your order status or delivery updates (via SMS or email)
  3. → To determine delivery serviceability based on your city/pincode

Information We Do Not Collect

We do not collect payment card details, precise GPS location, or any other personal data beyond what is listed above.

Data Sharing

We do not sell your personal information. We share order details (name, address, phone number) only with delivery personnel to fulfill your order, or as required by law.

Data Storage & Security

Your information is stored securely and used only for the purposes stated above.

OTP Verification

OTPs are used solely to confirm you are the rightful owner of the mobile number provided and are not stored beyond the verification window.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information from our records at any time.

Contact Us

For any privacy-related questions, contact us at: